Facilitation for Information Management Professionals
Anne Marie Smith
Principal Consultant
EWSolutions, Inc.
March 8, 2007
1:30 PM - 4:30 PM
Level: Introductory/All Levels
Facilitation is a very necessary skill for Information Management
professionals, since they are called upon regularly to lead requirements
discover sessions, work on projects with different groups of people,
and mange the development of common understanding of complex data
and processes.
This presentation provides an overview in facilitation techniques needed for conducting workshops and business meetings. It highlights: facilitation concepts, psychological interactions and communication style differences, techniques for a successful facilitator, creating agendas and scripts for facilitating, techniques for handling difficult groups and common interpersonal problems.
The attendee will gain an understanding of the importance of understanding the concepts in group dynamics and how proper facilitation can improve them, the critical success factors of facilitation in the context of information management, offer some suggestions for avoiding common problems, and deliver a successful meeting with appropriate documentation.
This presentation provides an overview in facilitation techniques needed for conducting workshops and business meetings. It highlights: facilitation concepts, psychological interactions and communication style differences, techniques for a successful facilitator, creating agendas and scripts for facilitating, techniques for handling difficult groups and common interpersonal problems.
The attendee will gain an understanding of the importance of understanding the concepts in group dynamics and how proper facilitation can improve them, the critical success factors of facilitation in the context of information management, offer some suggestions for avoiding common problems, and deliver a successful meeting with appropriate documentation.
Anne Marie Smith is a leading consultant in Information
Management and is a frequent contributor to various IS publications.
Anne Marie has over 20 years experience in information management for
several corporate entities and has successfully led the development
of data resource management departments within corporations and consulting
organizations. Anne Marie is active in the local chapter of DAMA and
serves on the board of directors of DAMA International, and is an advisor
to the DM Forum. She has been an instructor of Management Information
Systems (MIS) with Philadelphia, PA area colleges and universities.
Anne Marie has taught topics such as: data stewardship and governance, data warehousing, business requirements gathering and analysis, metadata management and metadata strategy, information systems and data warehouse project management. Anne Marie’s areas of consulting expertise include metadata management including data stewardship and governance, information systems planning, systems analysis and design, project management, data warehouse systems assessment and development, information systems process improvement and information resource management/data resource management.
Anne Marie holds the degrees Bachelor of Arts and a Master's of Business Administration in Management Information Systems from La Salle University; she has earned a PhD in MIS at Northcentral University. She is a certified logical data and process modeler and holds project management certification.
Anne Marie has taught topics such as: data stewardship and governance, data warehousing, business requirements gathering and analysis, metadata management and metadata strategy, information systems and data warehouse project management. Anne Marie’s areas of consulting expertise include metadata management including data stewardship and governance, information systems planning, systems analysis and design, project management, data warehouse systems assessment and development, information systems process improvement and information resource management/data resource management.
Anne Marie holds the degrees Bachelor of Arts and a Master's of Business Administration in Management Information Systems from La Salle University; she has earned a PhD in MIS at Northcentral University. She is a certified logical data and process modeler and holds project management certification.