March 8, 2007

9:50 AM - 10:50 AM

Level: Introductory/All Levels

This presentation describes how Schneider implemented an ‘information stewardship’ approach to ensure information quality within and across business processes being redesigned. Experience how our organization learned that information is the glue that integrates business processes.

• Where Information Stewardship fits within Business Process Redesign
• Five phases (including deliverables) of Information Stewardship
• Illustrate accomplishments in a real-life BPR effort
  

The illustration includes the old and new process, conceptual data model, information policies, required information quality levels, process life-cycle states among others. The business gained the ability to maintain satisfactory quality at the entity/attribute level. A real life example illustrates the redesign of our ‘Accept the Transportation Order’ process.

Jim has focused on advancing the quality, value and business usage of Schneider National's information resources. Recently, Jim has played a major role in the definition of our Customer Master, Common Order and Work Assignment data subject areas. Jim spends much of his working on process and systems integration and promoting “Information as an Asset”, Information Stewardship, and Master Data Management at Schneider National (www.schneider.com).

Jim is also an Adjunct Faculty of Business Administration for Saint Norbert College and teaches classes in Computer Applications in Business. In addition, Jim is on the Board of Directors for the Northeast Wisconsin chapter of the Juvenile Diabetes Research Foundation International (www.jdrf.org). Jim has 21 years of IT experience. He holds a Masters degree in Business Administration and a BS degree in Computer Science and Engineering.