PAYMENT POLICY: All registration fees must be paid in US Dollars. Full payment must be made prior to attendance at the conference. It is strict policy that only U.S. government employees may submit training authorization forms in lieu of prepayment.

CONFIRMATION: Your registration confirmation will be sent via US Mail within 3 business days of registration. All registrations received by April 19, 2002 will be confirmed by mail. If you have questions concerning your registration, please call 310-477-4475. Conference materials will be available for pick up on-site at the Conference Registration desk.

SPECIAL NEEDS: Wilshire Conferences supports the Americans with Disabilities Act. If you require special assistance, please call 310-477-4475.

CANCELLATION POLICY: Should you need to cancel for any reason, please notify us in writing. Substitutions may be made at any time. Cancellations received by March 29, 2002 will be entitled to a full refund. Cancellations received between March 29 and April 19 are subject to $250 cancellation charge. Cancellations on or after April 19 will not be entitled to a credit or refund. Confirmed registrants who do not attend and do not cancel are liable for the entire registration fee. Please note: Non-payment does not constitute cancellation. 

SCHEDULE:  While every effort will be made to maintain the schedule exactly as represented in this brochure, we reserve the right to make changes and substitutions as needed. 

PHOTOGRAPHY:  Wilshire Conferences reserves the right to use photographs of any event attendee for future promotions.  Videotaping and/or photography are not allowed without prior written approval of Wilshire Conferences, Inc.

SOLICITATION:  Solicitation at the event by anyone other than exhibitors is strictly prohibited.   

TELEPHONES AND PAGERS: Out of common courtesy to the speakers and other attendees, all portable telephones and pagers must be switched off or to the silent/vibrate position when in session rooms.

DRESS:  While we attempt to keep meeting rooms at comfortable temperatures, we recognize that “comfortable” is a relative term.  Therefore, we recommend that all attendees bring a sweater or light jacket.  

SECURITY:  Bring a photo ID to check in and receive your conference badge.  We require that you wear your conference badge at all times in the convention center; lanyard cords will be provided. (Note: It is generally advisable NOT to wear your conference badge outside as this identifies you as a visitor likely to be unfamiliar with the area.) Security at the convention center is handled by the San Antonio Police Department.

Wilshire Conferences, Inc.
11444 W. Olympic Blvd, Suite 120
Los Angeles, CA 90064-1549
Tel. 310-477-4475
Fax 310-388-1115
Email: info@wilshireconferences.com