Developing the Business Case for Information Quality Improvement
Even though there is an awareness of the value of high-quality information, the absence of a general methodology for "valuing" information makes it difficult to quantify the decrease in value when the quality is low, or how information value is increased when its quality is improved. Because of this, it is often a challenge to build an effective business case for instituting an information quality program that demonstrates a predictable or quantifiable return on investment. However, much of the information required to build this business case is often readily available within the enterprise, and in this presentation we will explore how to build an effective business case for instituting a strategic information quality program.
- Assessing how unexpected
data impedes the achievement of business objectives
David Loshin is an internationally recognized as an expert in Information Quality and the author of the books "Enterprise Knowledge Management - The Data Quality Approach," (Morgan Kaufmann, 2001) and "Business Intelligence: The Savvy Manager’s Guide" (Morgan Kaufmann, 2003). He hosts an expert channel at the Business Intelligence Network, serves on the Editorial Board of, and provides a monthly column for DM Review magazine, and is a quarterly featured columnist for the Data Administration Newsletter.